Ruby Red Transport Privacy Policy
Privacy
Last modified 15th July 2022
Introduction
We protect your personal data in line with the requirements of the General Data Protection Regulation (GDPR). The GDPR requires data controllers such as ourselves to document our lawful basis for processing personal data. It also gives you rights over how your data is processed. This privacy policy documents the data we collect, why and how we process it, and how to exercise your rights.
Data controller
The data controller responsible for this website is RUBY RED TRANSPORT (London) Ltd, who can be contacted at 78 Long Lane N3 2QA or 07933530953.
This website may contain links to third-party websites, which have their own data controllers and privacy policies. This privacy policy applies only to this website.
Lawful basis for processing
For each method by which we collect personal data, this privacy policy documents our lawful basis for processing the data. Where we rely on your consent to process your data, we explain how you can withdraw your consent and delete your data.
Individual rights
The GDPR gives you rights over how your personal data is processed. You can exercise your rights by contacting us. In some cases, you can also exercise your rights through automated systems, as described at the relevant points in this privacy policy.
Security
The GDPR requires us to implement appropriate technical measures to protect data. We verify the identity of any individual who requests access to data before granting access. We use Transport Layer Security (TLS, also known as SSL) to encrypt any data you supply to us through our website.
Disclosures
In addition to any sharing of data described elsewhere in this privacy policy, we may disclose data for legal reasons. If we suspect criminal activity, we may disclose data relating to those involved or affected to the appropriate authorities. We may also be obliged to disclose data if we receive a request from an appropriate authority.
Changes to this privacy policy
We may occasionally make changes to this privacy policy. Following any changes, the date at the top of this privacy policy will be updated. If any change allows for wider access to data, such changes will only apply to data collected after the date of the updated privacy policy.
Cookies
Cookies are small pieces of text that are stored by your browser. Each cookie has a name and is associated with a particular site. When your browser sends a request to a site (for example, to download a page, image, or video), the computer that responds (known as a server) may tell your browser to set one or more cookies. When your browser makes further requests to the same site it sends the cookies back to the server. This allows the server to remember you as you browse the site and provide features such as shopping baskets or password-protected areas.
Data collected when you book with us
Contact and personal details
When you book with us, we request your contact details such as email address and phone number. We also request personal details such as name, date of birth and address. We retain those details for our records of sales.
Lawful basis for processing: Consent given by data subject
Why? You have given your consent by checking the box on the privacy policy section on the booking form.
Driving licence/ proof of address
When you book with us, we request a copy of your driving licence and two forms of proof of address. We retain these until the end of the hire period. You have the option to allow us to retain these documents to ease future bookings with us. This option is given on the booking page. If you allow us to retain your documents, you can email us at any time to request we delete these documents.
Lawful basis for processing: Consent given by data subject
Why? You have given your consent by checking the box on the terms and conditions on the booking form.
Data collected when you contact us
Comments
When you submit a comment through the ‘Leave a review’ form on our site, we collect your name, e-mail address, comment, anonymity preference and date of hire. We may choose to publish your comment on our site.
You can delete a comment by contacting us with your request.
Lawful basis for processing: Consent given by data subject
Why? You have given your consent by checking the box on ‘Anonymous review’ on the ‘Leave a review’ form
Data collected through payments
Our website uses Stripe and Paypal to take payments. These sites have their own privacy policies, and you may be directed to accept their terms and conditions upon payment. For further information on Stripe and Paypal, please visit their websites.
Lawful basis for processing: Compliance with a legal obligation
Why? To comply with the GDPR obligation to protect data